wpas_can_agent_reply_frontend

by | Sep 21, 2018

Signature apply_filters( ‘wpas_can_agent_reply_frontend’, $admins_allowed ); Typical Usage Allow admins to post through front-end. Warning: If you enable this filter option, there are some important side effects.  Most important is that replies from agents...

wpas_get_custom_fields

by | Sep 10, 2018

Signature apply_filters( ‘wpas_get_custom_fields’, $this->options ) Typical Usage Use this to modify the custom fields array/data before it is returned to the calling function/program.  An example of using filter this can be found in our Power-pack...

wpas_before_submit_new_ticket_checks

by | Sep 10, 2018

Signature add_filter( ‘wpas_before_submit_new_ticket_checks’, array( $this, ‘check_required_fields’ ) ); Typical Usage Use this filter to control whether to accept or reject a ticket when the ticket is being submitted on the front-end. An...