Awesome Support Developer Documentation

wpas_ticket_before_close_by_agent

Signature

do_action( 'wpas_ticket_before_close_by_agent', $post_id );

Typical Usage

This action hook gets fired before a ticket is closed by the agent – as long as the agent also provides a reply at the same time as they are closing the ticket.

Example Usage

function wpas_my_ticket_before_close_by_agent( $ticket_id ) {
// log the ticket being closed...
error_log( 'closing ticket: ' . (string) $ticket_id ) ;
}
add_action('wpas_ticket_before_close_by_agent', 'wpas_my_ticket_before_close_by_agent', 10, 1);

First Available

Version 3.0.0

More Topics In Action Hooks

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