Enable The API
Before you can connect to Awesome Support via the REST API, you must first turn it on. To do this:
- Go to TICKETS->SETTINGS->REST API
- Enable the Checkbox
- Click the SAVE button at the bottom of the screen.
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0 out of 1 people found this usefulMore Topics In Rest API
- Retrieve A User ID
- Check User Name And Password
- Update A Ticket Status
- Introduction To The Awesome Support REST API
- Global Parameters
- Authentication
- Users: Schema
- List Users
- Retrieve A User
- Create a User
- Update A User
- Delete A User
- User Passwords: Schema
- List Passwords
- Create A Password
- Delete A Password
- Settings: Schema
- Update A Setting
- Attachments: Schema
- List Attachments
- Retrieve An Attachment
- Create An Attachment
- Update An Attachment
- Delete An Attachment
- Tickets: Schema
- List Tickets
- Retrieve A Ticket
- Create A Ticket
- Update A Ticket
- Delete A Ticket
- Ticket Replies: Schema
- List Ticket Replies
- Retrieve A Ticket Reply
- Create A Ticket Reply
- Update A Ticket Reply
- Delete A Ticket Reply
- Ticket History: Schema
- List Ticket History
- Retrieve Ticket History
- Departments: Schema
- List Departments
- Create A Department
- Retrieve A Department
- Update A Department
- Delete A Department
- Products: Schema
- List Products
- Create A Product
- Retrieve A Product
- Update A Product
- Delete A Product
- Ticket Tags: Schema
- List Ticket Tags
- Create A Ticket Tag
- Retrieve A Ticket Tag
- Update A Ticket Tag
- Delete A Ticket Tag
- Channels: Schema
- List Channels
- Create A Channel
- Retrieve A Channel
- Update A Channel
- Delete A Channel
- Channels: Priority
- List Priorities
- Create A Priority
- Retrieve A Priority
- Update A Priority
- Delete A Priority
- Custom Fields: Schema
- List Custom Fields
- List custom fields for a ticket
- Retrieve A Ticket Custom Fields
- Update A Ticket Custom Fields
- Update ticket custom fields
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